Operational Notice No.567: Update on the AUTOGESTION Portal and Reprocessing of Operations

Dear members of the port community,

We inform you that our AUTOGESTION portal provider has encountered a technical issue that has affected the processes loaded until 1:00 PM today, December 16, 2024. As a result, it will be necessary to reject the processes carried out up to that time so that they can be reloaded into the system.

We kindly ask you to proceed with loading all processes from now on to ensure their correct management on our platform.

We appreciate your understanding and cooperation as we normalize the situation. We reiterate our commitment to providing the necessary support to minimize any impact on your operations.

For any inquiries or additional assistance, please do not hesitate to contact us at service.buenaventura@apmterminals.com or the following contact numbers:

+57 318 243 4779 +57 318 354 6445 +57 317 221 6306

Thank you for your attention and for being part of the APM Terminals Buenaventura TCBUEN community.

Sincerely,

Communications Office
December 16, 2024
TCBUEN S.A.