Customer Service Portal

The Customer Service Portal (CSP) replaces WEBAccess and can be used for: 

• Import PIN Generation
• Export E-Form13
• Allocation of empty containers to transporters
• Truck Driver registration
• Download Ledger Balances
• Retrieve invoices
• View updated PDA balance statement
• Update/Assign multiple GST numbers to a container before taking delivery from the Terminal.
• Raising Additional Service Requests
• Cancellation/ Reissue of document requests (e.g. EIR, e-Form 13)
• Updating Goods and Service Tax Identification Number (GSTIN)

eForm-13  mass upload functionality

Please note that incorrect data is being updated in mass upload files, such as:

• Wrong origin being entered for Empty containers (instead of ‘E’  as defined and shared in the manual)
• Three character POD codes begin updated instead of the revised five character code now implemented.