Skip To Content

Please Note: A new version of Truck Appointment System has been launched and can be found here. Please contact Customer Care if you need an introduction. The old version (called Legacy version) will be turned off on 30 November 2024. To receive future operational updates via SMS or Email please subscribe to Terminal Alerts.

Swipe Right for Terminal Navigation Swipe Left for Global Navigation

Claims Portal

We understand that making a claim can be stressful and here at APM Terminals Nigeria, we want to make things as easy as possible for you. Our Online Claims Portal is designed to give you the right guidance and support to help you register and keep track of your claim with us in three simple steps. The portal can be used for:

  • For damage to containers, cargo, vessel parts, trucks, third-party equipment/vehicles
  • For pilferage of cargo
  • Joint Survey Requests